HelpDesk247 Affiliate Program FAQs

Q) What is your client retention rate?
Our client retention rate is over 90%. The Reason is simple - affordable price for an essential value added service backed by great team, service and technology including Mobile and Web Apps.

Q) What does this mean?
It means if you refer a prospect, our sales team will work very hard to convert it in to a paying customer and you would get a minimum of $29.8 per month for the life of that client. In short since our retention rate is 90% over 5 years. You would be probably be making around $1600 per customer for 5 years and even more if clients stay longer.

Q) Who can I refer?
You can practically refer anybody, however think about it, your doctor, your dentist, your lawyer, your friends who own a business website, the possibilities are endless. Think about it, whoever has a business website and wants to have a 24/7 Live chat agent service to be competitive can be referred.

Q) Why affiliates should promote HelpDesk247 Affiliate Programs?
Because Live Chat industry is growing rapidly. More or less everybody would love to have live chat on their websites. But not all have manpower or money to monitor their chats. Only a handful of companies offer managed live chat service. This means you are promoting a product that has very less competition. We are best in tech and service and we are priced very low.

If there is one thing that makes our affiliate programs the best in the game, it is the recurring commission.You don't have to bring new customers every month to keep the cycle running just like you do on affiliate networks like Amazon Associates, ClickBank, Rakuten Marketing, and others.

A single customer that you refer to us will pay you for the lifetime. You get the commission every month as long as your customer stays with us.

Your job is to persuade people to opt for a free trial, the rest is handled by our onboarding Team. You don't have to follow up, train or guide, send reminders, cross-sell, down sell, and so on.

Q) Can I see a sample landing page?
Yes - check https://www.livechatforwebsites.com - feel free to make a similar offer page with your own affiliate link.

Q) Can I sign up using my own referral link?
No. Unfortunately, self-referrals are strictly prohibited. The aim of a referral program is to encourage affiliates and ambassadors to spread the word about our service, not to get discounts. We in-validate any such commissions and ban the client. Please read our affiliate terms very carefully.

Q) Can I sign up on behalf of my clients through my own referral link?
We recommend you either sign up from your clients' computers (if possible) OR sign up your clients as usual (without a referral link) and send us an email with their sign up email addresses to affiliates@helpdesk247.com

Q) My friend/client signed up without using the referral link. What can I do?
Send us his/her email to affiliates@helpdesk247.com and we'll manually add them to the system.

Q) Why can't I see my sign-ups and/or rewards?
Our tracking is based on browser cookies, so if you used a different browser/device from the visit to sign up, you cleared your cookies, you used incognito, or you signed up from your own referral link, the signup might not be tracked. If you are 100% sure the sign up or sale were not tracked correctly, contact our referral platform provider at support@firstpromoter.com.

Q) What's the referral cookie life?
The referral cookie life is 365 days. If a user purchases the product after 365 days since the first referred visit, the conversion won't be tracked anymore.

Q) When will I get paid?
All payouts are processed on a monthly basis. We'll email you when the payout is completed.

Q) How can I get paid if I don't have PayPal?
Please contact us at affiliates@helpdesk247.com to set up a different payment method.